Technical Project Coordinator

7 days ago


Bellevue, Washington, United States Infinity Outsourcing Full time

About Infinity Outsourcing, a leading provider of outsourcing solutions.

We are seeking a highly skilled Technical Project Coordinator to join our team in Bellevue, WA.

The estimated salary for this role is $58-$61 per hour on a contract-to-concept basis. The duration of the project is approximately 6-12 months.

As a former Microsoft employee, you will have a unique understanding of the company's priorities and objectives.

  • The ideal candidate will have a sharp business mind, strong analytical skills, and the ability to strategize and implement program initiatives. They will be responsible for understanding the business strategy and specific initiatives in alignment with that strategy.
Key Responsibilities
  • Acquire and maintain knowledge of Microsoft's Customer Experience and Success priorities and objectives.
  • Participate in Digital Customer Success Strategy definition and execute stated strategies.
  • Manage metrics requirements, develop tech specs, and review deliverables.
  • Assist Principal PMs with metric requirements, field escalations, research, and development prioritization.
  • Translate business requirements into technical solutions.
  • Manage module deliverables and ensure release dates are met.
  • Identify key dependencies and requirements needed from cross-functional teams.
Requirements
  • Global Enterprise Scale Program Management experience.
  • PMP Certification.
  • Customer Experience and Customer Success industry experience.
  • Strong communication and interpersonal skills.
  • Ability to organize and lead meetings with business data owners.
  • Coordination and communication between business users.
  • Ability to build reports and visualize data.


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