Senior Patient Advocate

2 weeks ago


Orange, California, United States Complete Staffing Solutions Full time
Job Overview

We are seeking a highly skilled and experienced Patient Advocate to join our team at Complete Staffing Solutions.

Job Summary:

The Patient Advocate will be responsible for scheduling and following up on patient appointments, communicating with patients to ensure they are notified of their appointment, and working closely with patients and insurance companies to explain insurance benefits and resolve claim issues.

Key Responsibilities:

  • Schedule and follow up on patient appointments
  • Communicate with patients to ensure they are notified of their appointment
  • Work closely with patients and insurance companies to explain insurance benefits and resolve claim issues
  • Work closely with all departments within the facility to become familiar with office practices
  • Work within EMR system and other record keeping programs to schedule new and/or established patients and maintain medical records
  • Assist with referring patients and keep track of referrals
  • Initiate, coordinate, and execute administrative support for the office
  • Perform all related duties as assigned

Requirements:

  • Bachelor's degree required
  • 3-5 years of related experience
  • Orthopedic practice experience is required

Skills:

  • Excellent written and verbal communication skills
  • High-level attention to detail
  • Ability to work independently and as part of a team
  • Computer proficiency
  • Ability to multitask efficiently


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