Infant Support Specialist

2 weeks ago

Rochester, New Hampshire, United States Community Action Partnership of Strafford County Full time
Position Overview

*Community Action Partnership of Strafford County requires COVID-19 vaccination proof upon employment.*

ROLE SUMMARY

The Infant Support Specialist will engage with expectant families during their third trimester and immediately following childbirth to facilitate connections to essential resources and provide appropriate referrals.

QUALIFICATIONS

  • High School Diploma or equivalent, with relevant experience in working with families and youth.
  • A minimum of two (2) years of experience in providing services to families with children, particularly in maternal and infant health.
  • At least two (2) years of experience in supporting families at risk of neglect or abuse.
  • Familiarity with community resources available in Strafford County.
  • Proficient in computer applications including Excel, Word, and Outlook.

KEY RESPONSIBILITIES

  • Conduct home visits to families.
  • Perform screenings, surveys, and assessments.
  • Collaborate with partner organizations.
  • Assist in outreach initiatives and community events.
  • Educate families through modeling, coaching, and providing educational materials.
  • Facilitate referrals and connect families to necessary resources.
  • Manage enrollment and discharge processes.
  • Ensure a smooth transition to the Family Resource Center (FRC) or home visiting program.
  • Maintain accurate and confidential records, ensuring they are up-to-date.
  • Participate in biweekly supervision and team meetings, contributing as an active member of the home visiting team.
  • Attend professional development workshops and training as directed.
  • Perform additional duties as assigned by the supervisor to support the program and agency.

COMMUNICATION ABILITIES

  • Effectively communicate with staff, volunteers, and families.
  • Exhibit strong verbal and written communication skills.
  • Ability to read, write, and convey instructions clearly.

SUPERVISORY ROLE

  • N/A

EXPECTATIONS

  • Maintain confidentiality regarding agency staff and program operations.
  • Demonstrate a strong commitment to confidentiality.
  • Plan, organize, and prioritize tasks effectively.
  • Exhibit direct, positive, and respectful behavior in all interactions.
  • Engage actively with individuals and issues in the work environment.
  • Uphold high ethical standards in daily activities.
  • Support colleagues in achieving productivity and success.
  • Participate in team-building activities, sharing ideas and supporting team members.
  • Utilize interpersonal skills suited to diverse personalities and work environments.
  • Practice honest and respectful communication along with active listening.
  • Be accessible via mobile device during working hours.
  • Engage in community partnerships and referral processes.

EMPLOYMENT REQUIREMENTS

A valid Driver's License and insured vehicle (minimum coverage of 100/300) are required for job-related travel, along with a driving record check, criminal background check, and random drug screening.

Home Visiting Programs are also subject to: Criminal record checks and fingerprinting prior to employment, an initial physical examination record including TB screening within 60 days of hire, updated every three years, and kept on file with Human Resources. If a TB screening indicates high risk, documentation of any treatment received must be maintained. An initial driving record check will also be conducted.

MISSION, VISION & VALUES

Our Mission: To reduce barriers and enhance clients' economic stability and well-being through education, advocacy, and partnerships.

Our Vision: To eliminate poverty.

Our Values: Communication, Collaboration, Client-Focus, Accountability.

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