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Brand Experience Manager

2 months ago


Seattle, Washington, United States Amazon Full time
About the Role

We are seeking a highly skilled Brand Experience Manager to join our team at Amazon. As a key member of our Brand Experience & Marketing team, you will be responsible for leading strategic brand initiatives and developing scalable solutions to help brands grow their business at scale.

Key Responsibilities:

  • Own and execute key brand-oriented pilot programs to test and validate new program/product ideas that enhance brand-building strategies.
  • Manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to adapt to changing needs and multiply impact with worldwide partners.
  • Develop and propose solutions to drive brand growth and improve the end customer experience, and test before scaling to broader internal application.
  • Interact and build relationships with multiple stakeholders/business teams to translate ambiguous requirements to execution.
  • Support global brand building workstream through workshops, AM trainings, event marketing, and develop SOPs, workflows, metrics, reports, or other tools to assist global account teams maximize productivity.

About the Team

The Brand Experience (BX) organization creates, builds, and leads innovation for Brand Owners in the Amazon store. Our growing portfolio of BX tools enables brands to grow their brand awareness, improve their consideration, increase their conversion, and build brand loyalty.

Basic Qualifications

  • 3+ years of digital advertising and client-facing roles experience.
  • Bachelor's degree.
  • Experience analyzing data and best practices to assess performance drivers.
  • Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment.
  • Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products.
  • Relationship Development: Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through.
  • Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions.

Preferred Qualifications

  • 3+ years of client or vendor-facing roles with a focus in relationship management and negotiation skills experience.
  • Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights.
  • Proficiency in Mandarin is strongly preferred.