Technical Service Specialist

1 week ago


Versailles OH USA, United States Midmark Corporation Full time
Job Summary

Midmark Corporation is seeking a skilled Technical Service Specialist to join our team. As a Technical Service Specialist, you will be responsible for providing complex technical support and problem-solving services to our customers.

Key Responsibilities
  • Troubleshoot electro-mechanical issues with Midmark products
  • Provide technical support via phone, email, chat, and remote control/assist software
  • Organize daily tasks and work with minimal supervision
  • Maintain a good rapport with internal and external customers
  • Record customer communications within the company's call logging system
Secondary Responsibilities
  • May travel to customer sites to repair equipment and conduct training occasionally as needed
Requirements
  • Associate degree or equivalent from a two-year college or technical school
  • At least 1 year of previous experience is preferred or equivalent combination of education and experience
  • Bilingual (Spanish) a plus
About Us

Midmark Corporation is a leading provider of innovative healthcare solutions. With over 100 years of experience, we are committed to transforming healthcare experiences through design. Our team is dedicated to creating a better experience for caregivers and patients at the point of care.



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