Technical Support Specialist

6 days ago


Blacklick OH, United States ApTask Full time

Job Summary:

ApTask is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows.

Key Responsibilities:

  • Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
  • Monitor production environments for anomalies and address issues utilizing standard observability tools
  • Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
  • Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
  • Exposure to observability and monitoring tools and techniques
  • Knowledge of one or more general purpose programming languages or automation scripting

About ApTask:

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.

What We Offer:

With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries.

Requirements:

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview.

Candidate Data Collection Disclaimer:

At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws.


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