Customer Service Representative

4 weeks ago


San Antonio, Texas, United States National Seating & Mobility Full time

About the Role:

National Seating & Mobility is seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients and stakeholders.

Key Responsibilities:

  • Answer phone calls and manage phone requests and inquiries in a professional manner.
  • Order management, coordinating with branch staff, clients, clinicians, and caregivers.
  • Assist in completion of work orders, which may involve verifying client information, equipment detail entry, and eligibility for funding.
  • Perform data entry, clerical support tasks, assist with physical inventory, and accept delivery of goods when necessary.

Requirements:

  • High School Diploma or G.E.D.
  • Communication proficiency.
  • Computer proficiency.
  • Organizational skills.
  • Customer/client focus.

What We Offer:

  • Paid Time Off.
  • Company-paid holidays.
  • Health, Dental, Vision, & Life Insurance.
  • 401k Company Match.
  • Tuition reimbursement and Education Assistance.

National Seating & Mobility is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. We are committed to providing a supportive and inclusive work environment that values diversity and promotes equal opportunities for all employees and applicants.



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