Bilingual Support Specialist

3 weeks ago


Garden City, Michigan, United States LV Staffing Associates Inc Full time

Are you looking for a career change? Do you have excellent communication skills? We are seeking a Bilingual Support Specialist to join our team at LV Staffing Associates Inc. in a call center environment.

This is a temp to hire opportunity where you will be working as a customer service representative, receiving, evaluating and resolving all incoming calls regarding DBL (disability) and PFL (paid family leave) in a professional manner while delivering the best Customer Service possible.

You will be responsible for providing superior customer service at all times, using tactful questioning and listening skills that support effective telephone communication, determining caller's needs and acting upon them appropriately, and investigating and proposing solutions to the caller.

A bachelor's degree in business administration or related field, and/or relevant work experience in the insurance industry is preferred. You must also have excellent customer service skills, strong problem solving skills, strong verbal and written communication skills, and the ability to empathize with the caller.

The salary for this position is estimated to be around $45,000 - $55,000 per year, depending on experience.



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