Product Management Specialist

2 weeks ago

Princeton, New Jersey, United States Educational Testing Service (ETS) Full time
Job OverviewAbout Educational Testing Service (ETS):

For over 75 years, ETS has enhanced products and services based on rigorous research and a commitment to the transformative power of education. Our mission is to promote quality and equity in education through innovative learning solutions, groundbreaking research, and reliable assessments that guide learners globally toward new opportunities.

Our suite of trusted assessments includes TOEFL, TOEIC, GRE, and Praxis. Through research, development, and innovation, we explore new frontiers in educational measurement. Our solutions and research contribute to the advancement of new methodologies and tools, inform critical discussions with education policymakers, and illuminate pressing issues and potential solutions, all aimed at fostering a world where every learner can enhance their life through education.

With new leadership steering our vision, ETS is dedicated to transforming the lives of learners as we broaden our global reach. Our objective is to remain at the forefront of assessment and measurement effectiveness in the education and ed-tech sectors as they continue to evolve.


Position Overview:

The Product Management Specialist plays a vital role in the success of the Product Development team, working under the guidance of senior management.

This position is responsible for managing independent projects that directly align with the objectives of the Product Management team.

Key Responsibilities:

Comprehensive Product Management and Delivery

Oversee independent projects related to the planning and execution of product administrations.

Develop project timelines, risk management strategies, and communication plans for the designated area.

Contract and Service Level Agreement Fulfillment

Contribute to defining the annual scope of work, timelines, and specifications for work plans.

Assist in resolving issues related to assessment development and statistical operations.

Identify opportunities for process enhancements to boost productivity, reduce costs, and elevate customer satisfaction.

Financial Oversight

Create cost projections for service improvements.

Support budget management, expense tracking, and profit and loss oversight.

Uphold ethical standards and comply with relevant laws and regulations pertinent to your role.

Qualifications:

A bachelor’s degree or an equivalent combination of education and experience that provides comparable knowledge and skills is required.

Experience Requirements:

A minimum of 4 years of experience in project management and/or process management is highly desirable.

Familiarity with assessment development and psychometric processes is also preferred.

ETS offers a Total Rewards philosophy for our employees, which includes:

  • Health, Vision, and Dental insurance options
  • Generous support for continuous learning, including individual learning grants and tuition reimbursement for up to 6 classes per year, along with access to online learning
  • Ample PTO and vacation time to promote work-life balance
  • An additional 8 hours of PTO for volunteer activities
  • Retirement plans (401(a) and traditional Roth (403b)) with company contributions
  • Commuter benefits, pet insurance, and a one-year subscription to the Calm App

ETS is committed to being mission-driven and action-oriented:

  • Diversity, equity, inclusion, and belonging are central to the daily work of ETS employees. To nurture an inclusive environment, ETS hosts various Affinity groups that celebrate the diversity of our talented workforce.
  • Are you interested in fostering growth, innovation, and continuous transformation for the next generation of leaders? ETS provides multiple Business Resource Groups (BRG) for you.
  • Do you have a passion for volunteering and being engaged in your career and community? ETS encourages employees to participate in community service through the Center for Advocacy & Philanthropy (CAAP), supporting any 501c3 or eligible charity of their choice.

ETS is an Equal Opportunity Employer, comprising individuals with diverse experiences, strengths, and backgrounds who share a commitment to advancing quality and equity in education. We are dedicated to building teams that reflect the varied backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates experience a fair and equitable hiring process. We believe our differences empower us to be a stronger team, leading to better decisions and improved outcomes.

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