Warehouse Operations Manager

4 weeks ago

Saint Paul, Minnesota, United States Restaurant Depot Full time

Job Title: Warehouse Operations Manager

Job Summary:

As a Warehouse Operations Manager at Restaurant Depot, you will be responsible for ensuring the efficient operation of the branch, ensuring customer satisfaction, and projected bottom line profit. You will manage personnel issues and supervision, maintain a positive company image, and provide courteous, friendly, and efficient customer service.

Key Responsibilities:

  1. General operations of the branch, including safety, sanitation, and inventory management.
  2. Develop strong business relationships with customers by maintaining open communication and resolving problems quickly and effectively.
  3. Ensure compliance with established policies and procedures, including safety, personnel, security, and shrink control.
  4. Review financial and operational reports and take necessary actions based on report results.
  5. Direct subordinates to ensure timely and accurate management of all warehouse operations.
  6. Define service standards and operational mission of the branch, communicate it to employees, and monitor activities to meet branch goals.
  7. Maximize sales opportunities by ensuring high levels of customer service and proper scheduling of the workforce while meeting budgetary guidelines.
  8. Manage selection, annual performance appraisals, and professional development of all management-level personnel.
  9. Directly supervise and manage department managers.
  10. Coach managers on employee relation issues, including new hires, transfers, promotions, demotions, and disciplinary action.
  11. Maintain communication with Corporate Offices to ensure compliance with company policies and procedures, as well as state and federal laws and regulations.
  12. Review inventory on a regular basis to ensure accuracy and availability of products.
  13. Complete and process necessary reports and paperwork accurately and timely.

Requirements:

  1. Bachelor's degree (preferred but not required).
  2. Minimum 4 years of management experience in food service or grocery distribution in a supermarket, club warehouse, big box, or mass merchandising environment.
  3. Background in P&L, inventory control, merchandising, hiring/training staff, front-end, merchandising, cash control, payroll, security/loss prevention.
  4. Strong leadership skills, capable of running a high-volume warehouse operation.
  5. Excellent communication, organizational, and people management/training skills, and a strong customer service orientation.
  6. Commitment to company values and a strong customer orientation.

Work Environment:

  1. Work is performed in a warehouse environment with moderate temperatures, cold areas, and hot areas.
  2. Must be able to stand/walk for up to 4 hours without a break.
  3. Physical labor is infrequent, but may be required to move merchandise or clean areas.
  4. Industrial vehicles (forklifts, Hilo) move material throughout the warehouse.

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