Office Administrator Coordinator

7 days ago


Columbus, Ohio, United States Lighthouse Behavioral Health Solutions Full time
Administrative Support Specialist

Lighthouse Behavioral Health Solutions, a leading healthcare provider, is seeking an experienced Administrative Support Specialist to join our team. This role plays a crucial part in ensuring the smooth operation of our facility by managing administrative tasks, safety protocols, and client interactions.

About Us

We provide individual, outpatient, intensive outpatient, partial hospitalization, residential, psychiatric services, and medication-assisted treatment for mental health and substance abuse treatment needs. Our goal is to create a welcoming and compassionate environment that promotes recovery and positive engagement in treatment.

Schedule

This full-time position offers a 2nd shift schedule from 4 pm to 12 am with competitive compensation based on industry standards. The salary range is estimated at $19.52 - $26.06 per hour.

Key Responsibilities
  • Manage administrative tasks, including data entry, filing, and record-keeping.
  • Ensure building safety by implementing and maintaining safety protocols, conducting safety drills, and overseeing compliance with regulations.
  • Provide training to new staff members on building safety procedures.
  • Respond promptly and professionally to incoming calls, directing them to the appropriate staff or department.
  • Maintain a welcoming and organized lobby area, ensuring it is stocked with necessary documentation.
  • Schedule appointments, reschedule as needed, and provide reminder calls to clients for upcoming appointments.
  • Coordinate medical appointments for clients and assist with transportation or other logistics as required.
  • Oversee make-up group lists to ensure accuracy and compliance.
  • Ensure a high standard of cleanliness and order in the facility.
  • Submit maintenance requests and follow up as needed.
  • Order, manage, and organize office supplies to ensure the facility is well-stocked.
Required Qualifications
  • High School Diploma or Equivalent
  • At least 2 years of experience in customer service and office administration
  • Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word)
  • Exceptional attention to detail and time management skills
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
Benefits

Lighthouse Behavioral Health Solutions offers a comprehensive benefits package, including:

  • Competitive compensation
  • Health insurance benefits (medical, dental, vision, life, disability)
  • Paid time off
  • Paid holidays
  • 401(k) plan
  • Employee Assistance Program (EAP)
  • Education reimbursement program
  • Paid parental leave


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