Restaurant Operations Manager

1 week ago

North Miami Beach, Florida, United States BK Careers Full time
Job Overview

The Hourly Shift Coordinator plays a crucial role in delivering sales and profit results through profitability, Guest, people & operations. This position supports the Restaurant General Manager and Assistant Manager in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people.

Key Responsibilities
  • Profitability: Follows all cash control and security procedures, maintains inventory, and receives inventory truck orders.
  • Guest: Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
  • People: Provides coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance.
  • Operations: Sets an example for Team Members by working hard to implement shift plan and drive operational results, directs efficient and accurate preparation and sale of products, and reviews restaurant results to identify successes and areas for improvement.
Requirements
  • Must be at least eighteen (18) years of age.
  • High School Diploma or GED required, 2 years of college preferred.
  • 1-2 years of previous quick service restaurant experience.
  • Demonstrated understanding of guest service principles.
  • Available to work evenings, weekends and holidays.
  • Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

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