Front-End Supervisor

4 days ago


Reading, Pennsylvania, United States Restaurant Depot Full time
Job Summary

We are seeking a highly skilled and experienced Front-End Supervisor to join our team at Restaurant Depot. As a key member of our sales floor team, you will be responsible for ensuring a positive customer experience and driving sales growth.

Key Responsibilities
  1. Customer Service: Provide exceptional customer service, ensuring that customers receive a friendly, efficient, and professional experience.
  2. Team Supervision: Supervise, train, and evaluate cashiers, front-end loaders, checkers, and U-boat retrieval staff to ensure they meet sales and customer service standards.
  3. Sales and Inventory Management: Ensure compliance with established sales and security policies and procedures, and investigate and resolve customer complaints in a timely and professional manner.
  4. Operations and Logistics: Plan and prepare work schedules, including lunch and vacation, and perform cashier duties as needed.
  5. Inventory Control: Assist in maintaining accurate inventory levels and resolving price discrepancies.
  6. Communication and Teamwork: Collaborate with other departments to ensure seamless operations and provide excellent customer service.
Requirements
  1. Education and Experience: Bachelor's degree or equivalent combination of education and experience in customer service or a related field.
  2. Skills and Abilities: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in industry-specific software.
  3. Physical Demands: Ability to lift up to 50 pounds, stand for long periods, and perform other physical demands of the job.
Work Environment

The work environment is fast-paced and dynamic, with a focus on providing excellent customer service and driving sales growth. The ideal candidate will be able to work effectively in a team environment and adapt to changing priorities and deadlines.



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