Customer Service Representative
2 weeks ago
Chick-fil-A Crocker Park is seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and supporting the overall success of our restaurant.
Key Responsibilities- Provide exceptional customer service, ensuring a positive dining experience for our guests
- Efficiently and accurately take guests' orders, maintain a high level of hospitality, and troubleshoot minor guest issues
- Follow Chick-fil-A's operational policies and procedures, including maintaining a clean and pleasant environment
- Work collaboratively with the front counter and kitchen staff to ensure seamless service
- Take initiative during non-peak hours to complete side duties and support the team
- Displays enthusiasm, courtesy, and hospitality by incorporating operational excellence, 2nd mile service, and emotional connections with our guests and employees
- Ability to handle multiple tasks at once while working at a quick, yet efficient, and thorough pace
- Ability to communicate effectively with both guests and team members
- Honors and encourages others to follow the visions and values of the restaurant
- Must be able to meet the physical demands of the position, which includes, but is not limited to, standing for 8 hours and lifting up to 40 pounds
- Sundays off
- Flexible work schedule
- Discounted food
- Competitive pay
- Opportunity for growth and advancement
- Scholarship opportunities | $1000, $2500, $25,000
Please submit a ZippyApp application package, which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
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