Customer Service Representative

4 days ago


Huntersville, North Carolina, United States Raydal Hospitality Full time
Job Description
At Raydal Hospitality, we value our cashiers as essential members of our team. With a focus on delivering Fresh, Authentic and Bold flavors and exceptional service, our cashiers play a crucial role in creating quality and consistent dining experiences for our guests.

Key Responsibilities
  • Greeting Guests: Our cashiers are responsible for warmly welcoming guests as they enter our restaurant, setting the tone for a positive and memorable experience.
  • Managing Customer Wait Line: Cashiers help to efficiently manage the customer wait line, ensuring that guests are served in a timely and orderly fashion.
  • Processing Customer Payments: Our cashiers are responsible for processing customer payments accurately and efficiently, using our point-of-sale system to ensure seamless transactions.
  • Cleaning and Organization: Cashiers are also responsible for keeping the register and dining area clean and organized, maintaining a high level of cleanliness and presentation.
  • Delivering Orders: Our cashiers are responsible for delivering orders to customers dining in, ensuring that guests receive their food in a timely and efficient manner.
  • Following Procedures: Cashiers are expected to follow our opening and closing procedures, as well as complete daily side work, to ensure that our restaurant runs smoothly and efficiently.

Requirements
  • Basic Computer Literacy and Math Skills: Our cashiers should have basic computer literacy and math skills, ensuring that they can accurately process transactions and manage customer payments.
  • Reliable Transportation: Reliable transportation is required for this role, as our cashiers may be required to travel to and from work or attend training sessions.


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