Field Service Engineer
4 days ago
We are seeking a highly skilled Field Service Engineer to join our team in the power generation and distribution industry. As a Field Service Engineer, you will be responsible for providing on-site technical support, installation, maintenance, and repair services for power generation and distribution equipment.
Key Responsibilities- Install and commission power generation and distribution equipment, including transformers, generators, switchgear, and control systems.
- Perform preventive and corrective maintenance on power equipment, ensuring that all systems operate within specified parameters.
- Diagnose and repair equipment failures, minimizing downtime.
- Identify and resolve technical issues on-site, utilizing diagnostic tools and techniques.
- Provide remote support to customers when necessary.
- Serve as the primary point of contact for customers, providing technical assistance, answering queries, and ensuring customer satisfaction.
- Conduct training sessions for customers on the operation and maintenance of equipment.
- Maintain detailed records of service activities, including installation, maintenance, and repair work.
- Prepare service reports and provide feedback to the engineering and product development teams.
- Ensure that all service activities comply with safety standards and regulations.
- Conduct risk assessments and implement safety measures as needed.
- Provide feedback to the engineering team regarding product performance, reliability, and potential areas for improvement.
- Participate in continuous improvement initiatives to enhance service quality and efficiency.
- Coordinate with the logistics team to ensure the availability of necessary spare parts and tools for service activities.
- Manage inventory of spare parts and tools in the field.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
- Relevant technical certifications are a plus.
- 2-3 years of experience in field service engineering, preferably in the power generation or distribution industry.
- Hands-on experience with power equipment such as generators, transformers, switchgear, and control systems.
- Experience with diagnostic tools and techniques for troubleshooting electrical and mechanical systems.
- Strong technical and analytical skills, with the ability to diagnose and resolve complex technical issues.
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers and team members.
- Proficiency in reading and interpreting technical drawings, schematics, and manuals.
- Knowledge of power generation and distribution systems, including renewable energy technologies.
- Experience with PLCs, SCADA systems, and other control systems.
- Familiarity with industry standards and regulations related to power equipment (e.g., IEEE, IEC).
- Certification in electrical safety (e.g., OSHA 30, NFPA 70E).
- Base Salary of $70,000-$120,000 depending on experience.
- Bonus.
- 401K Match.
- PTO.
- Medical, Dental, Vision.
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