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Healthcare Partnerships Development Manager

3 weeks ago

Baltimore, Maryland, United States Hazel Health Full time

Hospital Partnerships Development Manager

We are seeking a dynamic and empathetic Customer Success Manager to join our team at Hazel Health. As a key member of our hospital partnerships development team, you will play a crucial role in ensuring the successful adoption and ongoing usage of Hazel services within hospitals.

Key Responsibilities:

  • Establish strong relationships with hospital partners, their healthcare needs, and communities.
  • Regularly meet with hospital health and leadership teams to drive engagement and satisfaction.
  • Attend and facilitate strategic district-wide, hospital-specific, and community events.
  • Identify and proactively resolve complex customer issues.
  • Provide regular internal reporting on account health, including usage metrics and satisfaction levels.

Requirements:

  • Prior customer success experience, preferably in the K-12 education field or healthcare.
  • Experience working with children in diverse socio-economic environments.
  • Ability to travel for ~80% of the time.
  • Must currently reside in Maryland or Virginia.

Benefits Package:

  • A market competitive salary ranging from $80,000 - $100,000 per year.
  • A performance-based component as an incentive opportunity for those who excel.
  • A 401k match, healthcare coverage, paid time off, and a broad range of other benefits and perks.

About Hazel Health

We are committed to creating a diverse, inclusive, and equitable workplace. Hazel Health values the minds, experiences, and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer.