Program Manager, WHSP Housing

4 weeks ago

San Jose, California, United States Abode Services Full time
About the Role

The Housing Programs Manager is responsible for overseeing the Wellness Housing and Stability Program(s) serving at-risk households within Santa Clara County. Key responsibilities include supervision of housing search services, close coordination with case management teams, budget oversight, and maintaining a focus on successful outcomes for program participants to ensure successful program delivery.

The People and Culture

You will be surrounded by talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. Abode Services regularly recognizes employees' efforts, seeks employees' input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate.

Our Benefits & Perks
  • $75,000.00 – $90,000.00 annually/DOE
  • 100% paid health, vision, and dental options
  • 19 PTO days & 12 Holidays per year
  • Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
  • 3% retirement match/contribution
  • Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
  • Dynamic, mission-driven culture and supportive leadership. We support you in supporting others
How You Make an Impact
  • Provide leadership and direction to all Abode Services programs under this umbrella.
  • Manage multiple housing programs with the primary function of creating, sustaining, and growing relationships with community partners that enable Abode to provide appropriate housing to participants.
  • Act as the primary liaison with all County and City departments and partners.
  • Supervise Housing Services Coordinators and Housing Specialists and others, depending on the requirements of a particular program.
  • Develop, implement, and monitor housing rental programs for homeless households.
  • Supervise and maintain the inventory of affordable, appropriate housing units secured by a participant's direct lease contract with a landlord.
  • Participate as a member of the County Housing Team by attending management meetings, developing housing plans, reviewing budgets, and establishing policies and procedures of various rental subsidy programs.
  • Provide assistance and expertise to landlords or service staff for conflict resolution, as appropriate.
  • Responsible for contract compliance, reporting, and monitoring for multiple programs and funding streams, including financial reviews, budgets, and projections; chart audits; and managing funder relationships.
  • Ensure compliance of Fair Housing rules and regulations, contract requirements and eviction procedures.
  • Prepare and review monthly, quarterly, and annual reports which include, but are not limited to the following data: rent, subsidy and participant amounts, occupancy rate, participant demographic information and program eligibility and socio-economic data for monitoring purposes.
  • Review monthly rent reports for accuracy, monitor and maintain monthly subsidy balance tracking and projection reports.
  • Work closely with the finance team to ensure accuracy as it relates to invoicing to the county.
  • Work with funding agencies to provide required information and implementation and monitoring procedures to insure proper data collection and reimbursement.
  • Represent Abode Services' housing programs at meetings with County Social Services Agency, and other collaborative service providers and City jurisdictional stakeholders.
  • Submit all data in HMIS and other relevant systems.
  • Other duties as assigned.

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