Senior Manager, Solution Consulting

4 weeks ago


Chicago, Illinois, United States ServiceNow Full time

Transforming the way organizations work is at the heart of ServiceNow's mission. As a Senior Manager, Solution Consulting - SLED, you will play a critical role in driving this transformation by leading a team of presales solutions consultants.

Key responsibilities include:

  • Ensuring SCs demonstrate relevance to customers and deliver high-quality presentations and demonstrations
  • Developing team members according to business demands and individual professional goals
  • Developing and maintaining a recruiting pipeline of potential SC candidates
  • Working with regional sales managers to prioritize regional Solution Consulting efforts
  • Assigning resources to sales opportunities and evaluating progress against goals

To succeed in this role, you will need:

  • Familiarity with the specific needs, challenges, and regulatory requirements of state, local, and education organizations
  • Knowledge of industry best practices for CRM implementation and usage in the SLED sector
  • Awareness of compliance regulations that impact CRM usage in SLED
  • Experience working in a fast-growing IT environment, including software, cloud, or customer experience
  • 7 years' experience in presales and managing presales teams

ServiceNow is an equal opportunity employer and welcomes candidates from diverse backgrounds. We strive to create an accessible and inclusive experience for all candidates.



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