Retail Operations Manager

2 days ago


Los Angeles, California, United States Citadel Outlets Full time
Job Summary

Citadel Outlets is seeking a highly skilled General Manager to oversee the daily operations of our Southern California outlet shopping destination. The ideal candidate will have a strong background in retail, leasing, and property management, with excellent leadership and communication skills.

The General Manager will be responsible for maximizing tenant sales, implementing Craig Realty Group standards, and ensuring a clean, safe, and aesthetically pleasing environment for our customers. This role requires a strong team player who can develop and monitor annual goals, oversee operations and security, and prepare and manage the annual CAM budget.

The successful candidate will have a Bachelor's degree in a related field and at least 10 years of experience in retail or property management. They will also possess strong organizational and coordination skills, with the ability to comprehend and analyze complex business documents and transactions.

Key Responsibilities:

  • Develop and monitor annual goals and objectives
  • Oversee operations, security, custodial, landscape, and marketing departments
  • Prepare and manage the annual CAM budget
  • Oversee the management, training, and hiring of all onsite personnel
  • Develop strong working relationships with store managers and regional/corporate tenant contacts
  • Develop and manage additional income opportunities for the center
  • Ensure OSHA compliance programs are in place and up to date
  • Assist in developing and implementing a strong marketing program to drive sales
  • Monitor store sales and center traffic

Requirements:

  • Bachelor's degree in a related field
  • At least 10 years of experience in retail or property management
  • Strong organizational and coordination skills
  • Ability to comprehend and analyze complex business documents and transactions

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply:

Please submit your resume and a cover letter outlining your qualifications and experience. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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