Retail Operations Manager

2 weeks ago


Los Angeles, California, United States Living Spaces Full time
Operations Supervisor Job Summary

The Operations Supervisor plays a pivotal role in ensuring the smooth operation of our retail stores. Reporting to the Store Manager, this individual will oversee the day-to-day activities of the store, focusing on delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Lead and develop a high-performing team of Operations Leads to achieve sales targets and customer satisfaction goals.
  • Collaborate with the Store Manager to develop and implement operational strategies that drive business results.
  • Ensure compliance with company policies, procedures, and standards, including safety and security protocols.
  • Manage store inventory, including receiving, stocking, and maintaining merchandise displays.
  • Monitor and analyze sales data, customer feedback, and operational metrics to identify areas for improvement.
  • Develop and implement training programs to enhance team member skills and knowledge.
  • Foster a positive and inclusive store culture that promotes teamwork, respect, and open communication.
  • Assist with visual merchandising, including creating visually appealing store displays and maintaining a clean and organized store environment.
  • Participate in store events, promotions, and activities to drive sales and customer engagement.
  • Perform other duties as assigned by the Store Manager.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • At least 5 years of retail experience, with a minimum of 3 years in a supervisory or leadership role.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Basic computer skills and proficiency in Microsoft Office.
What We Offer

As an Operations Supervisor at Living Spaces, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. You will also be part of a dynamic and supportive team that is passionate about delivering exceptional customer experiences.



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