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Account Manager
2 months ago
At Service Master Facilities Maintenance, we are seeking a highly skilled and experienced Assistant Account Manager to join our team. As an Assistant Account Manager, you will play a critical role in ensuring the smooth operation of our facilities and providing exceptional customer service to our clients.
Key Responsibilities:- Supervise and manage a team of janitorial staff to ensure that all areas of assigned buildings are cleaned and maintained to the highest standards.
- Develop and implement cleaning schedules and procedures to ensure that all areas are cleaned efficiently and effectively.
- Conduct regular quality control checks to ensure that all areas meet our high standards.
- Provide exceptional customer service to our clients, responding to their needs and concerns in a timely and professional manner.
- Collaborate with other departments to ensure that all facilities-related issues are addressed promptly and efficiently.
- Develop and maintain relationships with clients to ensure that their needs are met and that they are satisfied with our services.
- 2+ years of experience in a supervisory or management role in the janitorial or facilities industry.
- Proven track record of providing exceptional customer service and building strong relationships with clients.
- Ability to develop and implement effective cleaning schedules and procedures.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
The Assistant Account Manager will work in a fast-paced environment, interacting with clients, staff, and other stakeholders on a regular basis. The position requires the ability to work independently and as part of a team, with a strong focus on customer service and quality control.
What We Offer:Service Master Facilities Maintenance offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to providing a safe and healthy work environment for all employees, and we are an equal opportunities employer.
