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About Platinum Filings LLC
We are a leading provider of innovative services, committed to delivering exceptional results through our team of dedicated professionals. Our goal is to exceed client expectations by providing timely, high-quality solutions that meet their unique needs.
Job Summary
We are seeking a highly organized and detail-oriented Customer Service & Fulfillment Specialist to join our team. As a key member of our team, you will be responsible for delivering exceptional service to our clients, handling their quotes and orders, and managing order processing.
Key Responsibilities
- Client Service: Deliver exceptional service to each client, addressing their inquiries efficiently and effectively.
- Order Management: Handle clients' quotes and orders, inputting them accurately into our system.
- Paperwork Management: Retrieve good standings and charters from relevant agencies, organize and submit paperwork to the required systems.
- Process Management: Process Service of Process and file annual reports.
- Order Processing: Manage order processing, including document typing, editing, proofreading, payment processing, and document scanning.
Requirements
- Organizational Skills: Must be highly organized, detail-oriented, and possess exceptional communication skills.
- Technical Skills: Strong writing skills and proficiency in Microsoft Office Suite, general computer literacy, and customer databases.
- Interpersonal Skills: Display strong interpersonal skills with a positive professional image, and ability to handle challenging situations calmly, empathetically, and with tact.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
