Customer Service Representative
3 weeks ago
Job Title: Customer Service Representative
Job Summary:
TransCore, a leading provider of transportation solutions, is seeking a Customer Service Representative to join our team in Dover, Delaware. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Assist customers with account opening and maintenance
- Process account payments and perform cash out process
- Meet or exceed performance goals to ensure high-quality service
- Perform account maintenance, including changes, adjustments, and statement requests
- Communicate business rules and policies to customers
Requirements:
- High school diploma or general education degree (GED) required
- Ability to work varies schedules between 7:00am - 7:00pm M-F and Sat 8:00-2:00pm
- Bi-lingual fluency in English and Spanish preferred
Work Environment:
The work environment is moderate, with occasional exposure to noise. Regular and predictable attendance is an essential function of this job.
Equal Opportunity Employer: TransCore is an equal opportunity employer and welcomes applications from diverse candidates.
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