Shipping Operations Manager

21 hours ago

Grand Forks, North Dakota, United States RealTruck Full time
Job Title: Shipping Supervisor

Job Summary:

The Shipping Supervisor will oversee and coordinate the shipping process to ensure timely and efficient delivery of products to customers. This role will be responsible for supervising shipping personnel, coordinating with other departments, and ensuring compliance with company policies and procedures.

Key Responsibilities:

  • Supervise and coordinate shipping personnel to ensure daily goals are met
  • Collaborate with other departments to facilitate cross-training opportunities and develop employee knowledge in multiple skill sets
  • Certify employee knowledge through work instruction audits
  • Coordinate international shipments and prepare proper documentation
  • Process LTL damage claims and disputes
  • Oversee and/or coordinate all shipping of outbound materials
  • Ensure quality standards are followed and corrective action is taken to prevent future errors
  • Gather and evaluate data related to shipping efficiency to initiate and prioritize improvement activities
  • Conduct department meetings on a daily basis
  • Perform the essential job training functions of the shipping department as needed
  • Serve as a positive leader and mentor by exhibiting and instructing desirable behaviors and skill sets
  • Actively participate in all aspects of human relations including hiring, orientation, training, performance reviews, disciplinary actions, and scheduling; coordinate with Human Resources
  • Inspire, motivate, and lead others in utilizing Lean manufacturing tools to deliver results
  • Organize materials at work station and department according to 6S standards

Requirements:

  • Associate's degree and two years of supervisory experience; or four or more years of supervisory experience
  • Microsoft Office Suite with emphasis on Excel, ERP Software, Carrier Software and Websites

Competencies:

  • Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
  • Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan
  • Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality
  • Meets productivity standards; completes work in timely manner; Strives to increase productivity; Works quickly
  • Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly
  • Balances team and individual responsibilities; Exhibits objectivity and openness to other views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed
  • Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings

Physical Requirements:

  • This position is subject to Medium Work: Exerting up to 100 pounds of force occasionally and/or up to 100 pounds of force frequently, and/or up to 100 pounds of force constantly to move objects

Working Conditions:

  • The worker is subject to inside and outside environmental conditions, including heat, noise, vibration, and hazards from a production-based environment.

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