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Customer Service Coordinator

4 weeks ago

St Louis, Missouri, United States Sensient Technologies Full time
About the Role

We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Sensient Technologies. As a key member of our Colors Group business, you will play a vital role in supporting our customers and ensuring seamless communication.

Key Responsibilities
  • Manage customer service general mailboxes, distribute purchase orders, and forward document requests as needed.
  • Process customer Product Notification Letters and enter customer complaints into our CRM database.
  • Provide On Time Delivery reports for customers upon request.
  • Assist with special projects, including creating presentations, scanning documents, and compiling data.
  • Maintain a Visitors' Log, arrange cab service for guests, and greet all visitors.
Requirements
  • Bachelor's degree preferred.
  • Intermediate to advanced knowledge of Microsoft Office systems, including Excel, Word, Access, and PowerPoint.
  • Previous two years' experience in office, customer service, or a related field.
  • Excellent communication and interpersonal skills, with the ability to handle pressure and multitasking.
About Sensient Technologies

Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. We employ advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals.