Customer Service Coordinator

4 weeks ago


St Louis, Missouri, United States Sensient Technologies Full time

Join Sensient Technologies as a Customer Service Coordinator and play a vital role in supporting our Colors Group business in St. Louis. As a key member of our team, you will be responsible for providing exceptional customer service, managing office operations, and ensuring seamless communication with internal and external stakeholders.

**Key Responsibilities:**

* Manage customer service general mailboxes and distribute purchase orders to the team for entry
* Forward document requests as needed to sales support and respond to general requests
* Process customer Product Notification Letters and enter customer complaints into the CRM database
* Provide On Time Delivery reports for customers upon request by Account Managers
* Assist with special projects, including creating PowerPoint presentations and correspondence
* Maintain a Visitors' Log and arrange cab service for guests
* Perform routine clerical duties, including data compilation and office equipment operation

**What We're Looking For:**

* A Bachelor's degree is preferred
* Microsoft Windows computer experience is preferred, with intermediate to advanced knowledge in Microsoft Office systems
* Previous experience in office, customer service, or a related field is required
* Excellent communication and interpersonal skills, with the ability to handle pressure and multitasking
* Analytical skills, with the ability to perform basic arithmetic calculations

**What We Offer:**

* An opportunity to collaborate with colleagues onsite 5 days a week
* Excellent compensation, benefit offerings, and development opportunities
* A thorough and effective training experience during onboarding and beyond

**About Sensient:**

Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. We employ advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. Our customers include major international manufacturers representing most of the world's best-known brands.

**About Sensient Colors:**

Sensient Colors is a leading developer, producer, and supplier of natural and synthetic color systems for customers around the globe. Our high-performance products play a vital role in the manufacture of foods and beverages, cosmetic and pharmaceutical colors and coatings, and colors for agricultural uses, household cleaners, and paper products.

**Equal Opportunity Employer**



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