Field Service Engineer
2 weeks ago
We are seeking a highly skilled and experienced Field Service Engineer to join our team at Arc Boat Company. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers, ensuring their electric watercraft are running smoothly and efficiently.
Key Responsibilities:- Project manage field service trips and prioritize service work scope between internal and customer vehicles
- Organize service personnel, parts, work instructions, and tooling
- Develop robust service standards, processes, and other documentation required for safe and efficient service trips
- Collaborate with mechanical, electrical, and production engineering teams to implement feedback for easing service trips and reducing service/recall risk
- 5+ years of project management, operations, or a related field
- Strong project management and professional communication skills
- Experience, or a passion for, boating and familiarity with the marine industry
- A people-centric mindset to aid relationship building and service execution
- A scrappy "get-things-done" approach to help execute on things that the company hasn't tried before and learn on the fly
- Willingness to get hands on investigating issues that appear post delivery
- Ability to operate independently and make data-backed decisions on the go
- Talented teammates that challenge you to be better
- Access and often input to a wide range of business activities
- Salary between $105,000-$175,000
- Semi-annual bonuses tied to impact
- A meaningful equity stake
- An opportunity to have an outsized impact on industry-defining vehicles
- The ability to drive positive environmental change through your work
- Nearly free health insurance (we cover 99%) and a 401k
- Generous parental leave
- Daily lunches, plenty of snacks, lots of swag, and more
- Boat rides
We value transparency, empathy, humility, pragmatism, and inclusion above all else. If you're passionate about electric watercraft and want to be part of a dynamic team that's changing the marine industry, we'd love to hear from you.
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Field Service Engineer
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Torrance, California, United States Arc Boat Company Full timeJob Title: Field Service EngineerWe are seeking a highly skilled and experienced Field Service Engineer to join our team at Arc Boat Company. As a Field Service Engineer, you will be responsible for managing field service trips, prioritizing service work scope, and collaborating with engineering teams to implement feedback for easing service trips and...
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