Field Service Technician II

2 weeks ago


Torrance, California, United States Sakura Finetek USA Full time
Field Service Engineer

Overview

The Field Service Engineer is accountable for the diagnosis and repair of automated instruments utilized in histology, cytology, and hematology. This position necessitates considerable travel for service and installations, demanding proficiency in electronic, electrical, mechanical, and various technical disciplines.

Core Responsibilities

  • Conduct repairs on medical instruments to meet manufacturer specifications following decontamination procedures.
  • Offer technical support to Field Service Technicians and Customer Support for troubleshooting issues related to instruments.
  • Travel to client locations for service repairs, ensuring minimal operational downtime.
  • Lead training sessions for technicians and engineers on the installation and maintenance of instruments.
  • Create and revise service manuals to guarantee precise repair methodologies.

Educational Qualifications

  • A Bachelor's degree in Engineering or a related discipline; additional training in instrument repair is advantageous.

Experience and Skills

  • 3-5 years of experience in the repair of electro-mechanical and electronic devices.
  • Willingness to engage in extensive domestic and international travel, including weekends and nights.
  • Exceptional problem-solving abilities and capacity to perform under pressure.
  • Skilled in analyzing schematics and composing technical documentation.
  • Proficient with standard office software and tools.

Physical Demands

  • Capability to handle hazardous materials and equipment safely.
  • Ability to lift and transport heavy equipment weighing up to 50 pounds.
  • Willingness to travel to various locations and possess a valid driver's license.

Sakura Finetek USA, Inc. is committed to fostering diversity and inclusion in the workplace, ensuring equal employment opportunities for all qualified candidates.

This job description delineates the essential responsibilities associated with the Field Service Engineer role and may be subject to modifications by the company. Reasonable accommodations will be made for individuals with disabilities.



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