Senior Rental Representative
4 hours ago
A dynamic and customer-focused individual is sought to join the Penske team as a Senior Rental Representative. This role demands a confident and skilled professional with exceptional interpersonal and telephone skills to provide top-notch service to customers.
Key Responsibilities- Manage a large fleet of vehicles, ensuring optimal utilization and customer satisfaction.
- Coordinate all aspects of customer accounts, including rental agreements and billing.
- Provide expert advice on a wide range of products and services, ensuring customers receive the best possible solutions.
- Answer telephones and respond to customer inquiries in a timely and professional manner.
- Process transactions, including computing charges and receiving payments.
- At least 1 year of customer service experience required.
- Sales experience (retail, consumer, B2B) preferred.
- High School diploma or equivalent required.
- Some college or Bachelor's degree preferred.
- Ability to work at least one day on weekend required.
- Basic computer skills, including Microsoft Word, Excel, and Outlook required.
The associate will be required to read, communicate verbally and/or in written form, remember and analyze certain information, and remember and understand certain instructions or guidelines. While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
Penske is an Equal Opportunity Employer.
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