Medical Case Worker, Interim Housing Outreach Program Coordinator
2 days ago
Medical Case Worker, Interim Housing Outreach Program
Job Summary:Heluna Health is seeking a highly skilled Medical Case Worker to join our Interim Housing Outreach Program team. As a Medical Case Worker, you will play a critical role in providing comprehensive assessments, care planning, and supportive services to individuals experiencing homelessness in interim housing settings.
Key Responsibilities:- Conduct face-to-face comprehensive assessments of patients' medical, functional, and housing support needs.
- Develop individualized care plans for low-risk clients in collaboration with the patient, healthcare team, and other relevant parties.
- Provide ongoing follow-up and services/supports according to the established care plan through the duration of the client enrollment in the IHOP program.
- Utilize environmental data gathered in relation to the medical or mental health problems to make recommendations concerning the provision of services that will ensure maximum benefits for each patient.
- Coordinate and monitor the implementation of the care plan, ensuring timely access to necessary medical services.
- Regularly evaluate and update the care plan based on the patient's progress and changing needs.
- Maintain accurate and up-to-date documentation of client assessments, care plans, interventions, and progress.
- Coordinate with insurance providers, public agencies, and community organizations to advocate for clients' access to necessary resources and services.
- Comply with legal and ethical guidelines regarding client confidentiality and information security.
- Advocate for clients' rights and assist in resolving any barriers to accessing healthcare services.
- Educate clients about their living conditions and self-care techniques.
- Assist clients in understanding and adhering to prescribed medication regimens and healthcare recommendations.
- Offer information and referrals to relevant community resources and support services.
- Collaborate with healthcare professionals, social workers, and other stakeholders to ensure effective communication and coordination of care.
- Facilitate communication between the client, facility operator, and the healthcare team, ensuring that all parties are well-informed and involved in decision-making.
- Attend interdisciplinary meetings and contribute insights regarding clients' medical and psychosocial needs.
- Prepare reports summarizing client medical and social situations, highlighting any significant changes or concerns.
- Makes referrals to and works with various public and private health, mental health, or other agencies to resolve clients' personal and social problems.
- Bachelor's degree from an accredited college or university.
- Professional casework experience interviewing, counseling, and assisting patients/clients with social problems.
- Experience providing services to patients and clients in hospitals, clinics, rehabilitation, residential, or healthcare facilities.
- Homeless healthcare experience.
- Familiarity with complex care management services for the care of high-need/high-cost Medi-Cal beneficiaries.
- In-depth knowledge of medical terminology, healthcare systems, and available community resources.
- Excellent communication and interpersonal skills, with the ability to establish rapport with diverse individuals and build effective relationships.
- Strong organizational and problem-solving abilities.
- Empathy, compassion, and a genuine desire to help others.
- Familiarity with relevant laws, regulations, and ethical standards in healthcare.
- Proficiency in using computer systems and healthcare software for documentation and data management.
- Demonstrated teaching and communication skills with non-clinical and clinical staff.
- Experience/expertise in trauma-informed care and harm reduction principles.
- Familiarity with Department of Mental Health, Department of Public Health, and community mental health and substance use programs and resources.
- Physical class 2: light physical effort/lifting up to 10 lbs., some bending, stooping, or squatting, and considerable walking.
General Office Setting
Interim Housing shelters, motels, and tiny homes located in all eight Service Planning Areas (SPAs) throughout Los Angeles County
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
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