Customer Experience Lead
3 days ago
Norman's Gift Shops, Inc. Mission
Norman's Gift Shops, Inc. is dedicated to providing exceptional customer experiences and building strong relationships with our customers and employees. As a Sales Leader, you will play a critical role in achieving this mission by driving sales growth, leading a team of retail professionals, and ensuring that our stores consistently deliver high-quality service to our customers.
About the Job Requirements
This role requires an experienced retail professional with a strong background in sales leadership, customer service, and team management. The successful candidate will have a proven track record of driving sales growth, leading high-performing teams, and developing strategies to improve customer engagement and loyalty.
Sales Leader Key Responsibilities:
- To drive sales growth by leveraging data-driven insights, staying up-to-date on industry trends, and implementing effective sales strategies.
- To lead a team of retail professionals, providing coaching, guidance, and feedback to ensure that our stores consistently deliver exceptional customer experiences.
- To develop and implement strategies to improve customer engagement and loyalty, using data-driven insights to inform decisions.
- To maintain and restock displays as directed by store management, ensuring that our stores remain visually appealing and well-organized.
- To perform additional duties as assigned, demonstrating flexibility and adaptability in a fast-paced retail environment.
Salary Range: $45,000 - $60,000 per year, depending on experience, plus benefits and perks.
Benefits and Perks
- Flexible Schedule
- A lucrative 30% off shopping discount on merchandise purchased in our stores.
- Incentive contests throughout the year.
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