Healthcare Support Specialist

2 weeks ago


Apex, North Carolina, United States WakeMed Full time
About WakeMed:
WakeMed Health & Hospitals is a leading provider of health services in Wake County, serving the community since 1961. Our mission is to improve the health and well-being of our community by providing outstanding and compassionate care. For more information, visit our website.

Position Information:
The Clinical Secretary provides administrative support to patients, families, and professional staff to ensure efficient customer-oriented service delivery. This role actively supports WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The key concepts of PFCC are: Dignity and Respect, Information Sharing, Participation, and Collaboration. The Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals.

Requirements:
1 year of healthcare experience is preferred. A high school diploma or equivalent is required. The Nurse Aide I certification is also required. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. The Clinical Secretary will work nights, with every other weekend requirement and no call shifts.

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