Administrative Support Specialist

4 days ago

Apex, North Carolina, United States MasTec Utility Services Full time
Job Summary

The Administrative Assistant will provide administrative and general office support to the site and regional operations. This role directly impacts business operations by providing efficient and effective support directly to the field.

Responsibilities:
  • Establish and maintain a filing system, ensuring documentation/information is current and can be readily retrieved.
  • Assist with external and internal vendor relations, including payment of invoices, new vendor setup, and resolution of any vendor issues.
  • Handle incoming calls, emails, and company-related correspondence daily, including customer inquiries and complaints, routing inquiries/requests to appropriate individual/department for response, following up and providing any coordination necessary to ensure response occurs in a timely and efficient manner.
  • Assist customers with immediate needs and help employees with tasks related to customer requests.
  • Track paperwork, process new work/projects, change the status of work/projects, complete CUs, create invoices for all jobs, and keep a detailed record of start and end dates in a separate log.
  • Organize and coordinate staff and other meetings, including preparing materials pertaining to agenda items, following up with staff members regarding status of action items, etc.
  • Respond timely to requests from Resource Management and Field Operations.
  • Keep site bulletin boards updated and neatly organized with company newsletters, safety bingo, daily scorecards, federal posters, workers' compensation information, etc.
  • Attend crew meetings as needed to collect documents, communicate information, and respond to inquiries.
  • Maintain a safe work environment by following and supporting safe practices.
  • Prepare and submit expense reports weekly in accordance with company policy, including for traveling technicians and new hires.
  • Receive payroll timesheets and input in a timely fashion to ensure employees get paid on time.
  • Assist/provide backup support to other office support employees as required.
  • Coordinate special projects as assigned.
  • Assist and support field management on projects and daily business needs.
Qualifications:
  • High school diploma or equivalent.
  • 1 year of clerical or administrative experience related to work orders and invoice processing.
Physical Demands and Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds.

Benefits available include Medical, Dental, Vision, Disability, and Life insurance, a 401k plan, and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE).

Equal Employment Opportunity:

The Company's policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

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