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Retail Sales Associate

2 months ago

Montclair, New Jersey, United States Ross Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Ross Stores. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor operations.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, responding to their needs and resolving any issues in a timely and efficient manner.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms, adhering to company standards and best practices.
  • Sales Floor Operations: Assist with receiving and processing merchandise, maintaining accurate inventory levels, and supporting the sales floor team in meeting sales goals and objectives.
  • Team Collaboration: Work collaboratively with the sales floor team to achieve sales goals, provide support and assistance as needed, and maintain a positive and productive work environment.
Requirements
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively interact with customers, colleagues, and management.
  • Problem-Solving Skills: Ability to think critically and resolve customer complaints and issues in a fair and timely manner.
  • Attention to Detail: Maintain accurate records and reports, and adhere to company policies and procedures.
  • Physical Demands: Ability to stand for long periods, lift up to 25 pounds, and move quickly and efficiently around the store.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.