Retail Sales Associate

24 hours ago


Montclair, New Jersey, United States Ross Stores Full time
Job Summary

The Retail Associate is a key member of our store team, responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers. As a Retail Associate, you will be the face of our brand, interacting with customers, answering questions, and providing assistance with merchandise and transactions.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with merchandise, answering questions and providing recommendations to enhance their shopping experience.
  • Process transactions accurately and efficiently, handling cash, credit card, and other payment methods.
  • Maintain a clean and organized store environment, adhering to company standards and guidelines.
  • Participate in visual merchandising and inventory management, ensuring that merchandise is displayed and stocked effectively.
  • Collaborate with colleagues to achieve sales goals and meet customer needs.
Requirements
  • Ability to communicate effectively with customers and colleagues.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Physical ability to stand for long periods, lift up to 25 pounds, and move merchandise as needed.
What We Offer

As a Retail Associate with Ross Stores, you will enjoy a competitive salary, opportunities for advancement, and a dynamic work environment that values teamwork and customer satisfaction.



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