Patient Account Representative

1 week ago


Minneapolis, Minnesota, United States HealthPartners Full time
Job Title: Patient Account Representative - Financial Resolution Specialist

Job Summary:
We are seeking a skilled Patient Account Representative to join our team at HealthPartners. As a key member of our financial resolution team, you will be responsible for resolving patient account discrepancies and ensuring accurate billing practices.

About Us:
At HealthPartners, we prioritize excellent patient care and strive to deliver exceptional service in all aspects of our operations. Our commitment to innovation, education, and community engagement makes us a leader in the healthcare industry.

Responsibilities:
* Resolve patient account discrepancies through thorough research and communication with patients, payers, and internal stakeholders
* Ensure accurate billing practices by reviewing and updating patient records as necessary
* Collaborate with coding and billing personnel to ensure timely submission of claims to third-party payers
* Post and reconcile patient and insurance payments accurately

Requirements:
* 2 years recent medical billing and collection experience preferred
* High School Diploma or GED required; Associate's degree or higher in health information management or related field desired
* Strong analytical and problem-solving skills, with ability to work independently and make decisions under pressure
* Excellent communication and interpersonal skills, with ability to build rapport with diverse groups of people

Salary Estimate:
$55,000 - $65,000 per year, depending on experience.

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