Member Service Advisor, Hickory

1 week ago


Hickory, North Carolina, United States Local Government Federal Credit Union Full time
Job Summary

We are seeking a highly skilled Member Service Advisor to join our team at Local Government Federal Credit Union. As a key member of our team, you will play a crucial role in providing exceptional member experience and promoting our financial products and services.

Key Responsibilities
  1. Member Service
  • Provide personalized solutions to meet member needs and exceed expectations.
  • Build and foster relationships with current and potential members to increase their financial well-being.
  1. Transaction Processing
  • Accurately process member transaction requests and respond to inquiries via various channels.
  • Maintain and balance assigned cash drawer daily, following operational procedures and cash limits.
  1. Product Knowledge
  • Provide lobby support and maintain a strong knowledge of products and services available to Civic members.
  • Inform members about products and services other than those requested based on the member's financial information.
  1. Loan Services
  • Assist with in-person opening of deposit and loan accounts by ensuring all information is received timely and accurately processed.
  • Explain loan programs to members, evaluate their needs, and recommend loan options.
  1. Continuous Improvement
  • Participate in beta-testing for possible workflow and process improvement and provide feedback to internal/external resources as needed.
  • Educate members on digital solutions by providing self-service alternatives to manage finances at their convenience.
Requirements
  1. Minimum 1-3 years of banking/member service experience.
  2. High school diploma or equivalent.
  3. Excellent verbal, written, telephone, and interpersonal communication skills.
  4. Demonstrated strong customer service skills.
  5. Notary Public in North Carolina, or ability to achieve in the first 6 months of employment.
  6. PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.
  7. Ability to function in a Consumer business office environment and utilize standard office equipment.
  8. Ability to lift a minimum of 25 lbs.
  9. Travel required on occasion.
Preferred Qualifications
  1. Credit Union member service experience.
  2. Knowledge of financial products and services, mobile and on-line banking a plus.

We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. If you have questions about this position description, please feel welcome to ask.



  • Hickory, North Carolina, United States Local Government Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Member Service Advisor to join our team at Local Government Federal Credit Union. As a key member of our Civic Branch, you will play a vital role in providing exceptional member experience and driving business growth.Key ResponsibilitiesMember Service and ExperienceAssist the Civic Manager in...


  • Hickory, North Carolina, United States Hickory Mechanical Inc. Full time

    Field Service Technician (Commercial/Light Industrial HVAC Technician)Hickory Mechanical Inc. is seeking a skilled and dedicated Field Service Technician to join our team. As a key member of our organization, you will be responsible for traveling to customer sites to safely repair, troubleshoot, and maintain commercial and industrial HVAC equipment.Job...


  • Hickory, North Carolina, United States Hickory Mechanical Inc. Full time

    About Hickory Mechanical Inc.Hickory Mechanical Inc. is a reputable mechanical and plumbing contractor with a strong presence in the Hickory, NC area. We are committed to providing top-notch services to our clients and are seeking a skilled HVAC Service Technician to join our team.Job SummaryWe are seeking a highly motivated and experienced HVAC Service...


  • Hickory, North Carolina, United States City of Hickory, NC Full time

    Job DescriptionJob Summary:The City of Hickory, NC is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our finance department, you will be responsible for providing exceptional customer service to our citizens, responding to inquiries, and resolving issues in a timely and professional...


  • Hickory, North Carolina, United States City of Hickory, NC Full time

    Job Description**Job Summary**The City of Hickory, NC is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our finance department, you will be responsible for providing exceptional customer service to our citizens and ensuring that all transactions are processed accurately and efficiently.Key...


  • Hickory, North Carolina, United States Hickory Mechanical Inc. Full time

    About Hickory Mechanical Inc.Hickory Mechanical Inc. is a reputable mechanical and plumbing contractor with a strong presence in the industry. We are committed to delivering exceptional services to our clients and fostering a positive work environment for our employees.Job SummaryWe are seeking a skilled Service Plumber to join our team. As a Service...


  • Hickory, North Carolina, United States Hickory Mechanical Inc. Full time

    Hickory Mechanical Inc. is seeking dedicated and skilled individuals to join our growing team of commercial HVAC technicians. We offer a rewarding career path with competitive compensation, comprehensive benefits, and opportunities for advancement. As a leading mechanical and plumbing contractor in Hickory, NC, we prioritize long-term relationships with our...


  • Hickory, North Carolina, United States Unified Women's Healthcare, LP Full time

    OB/GYN Physician Opportunity in Hickory, NCUnified Women's Healthcare, LP is seeking an experienced Obstetrician Gynecologist to join their prestigious Women's Health Care Center in Hickory, NC. As a member of our team, you will have the opportunity to provide high-quality patient care in a supportive and collaborative environment.About the PracticeThe...


  • Hickory, North Carolina, United States Archway Physician Recruitment LLC Full time

    Cardiology Opportunity in Hickory, NCWe are seeking a skilled Non-Invasive Cardiologist to join our team at a busy 258-bed medical center in Hickory, North Carolina.About the OpportunityEmployed position with a competitive base salary and productivity-based incentive bonusComprehensive employee benefits, malpractice coverage, and generous vacation/reimbursed...


  • Hickory, North Carolina, United States Hickory Mechanical Inc. Full time

    Job DescriptionHickory Mechanical Inc. is seeking a skilled Commercial Service Plumber to join our team. As a leading mechanical and plumbing contractor, we offer a dynamic work environment and opportunities for career advancement.Job SummaryWe are looking for a highly motivated and experienced Commercial Service Plumber to install and repair plumbing...


  • Hickory, North Carolina, United States Hickory Mechanical Inc. Full time

    Hickory Mechanical Inc. is seeking a skilled Plumbing Technician/Helper to join our team. As a key member of our organization, you will play a vital role in the installation and maintenance of commercial and industrial plumbing systems and equipment. **Job Responsibilities:** * Assemble and install tubing and fittings using various materials and...


  • Hickory, North Carolina, United States ETS Pediatric Full time

    Job Opportunity OverviewWe are seeking a skilled Pediatrician to join our established private practice in Hickory, North Carolina. This is an excellent opportunity for a physician to come into a thriving practice with comprehensive benefits, leadership opportunities, and a competitive starting salary.Key Highlights:General Pediatrician OpportunityNo ER...


  • Hickory, North Carolina, United States City of Hickory, NC Full time

    Compensation: $15.30 Hourly Work Type: Part Time Department: Library Services Overview: Hickory, North Carolina, is a vibrant community nestled between Asheville and Charlotte, renowned for its craftsmanship and quality of life. With a population of over 40,000, Hickory offers a rich cultural environment supported by excellent educational institutions,...


  • Hickory, North Carolina, United States Archway Physician Recruitment Full time

    Pulmonology Opportunity in North CarolinaWe are seeking a board-certified/board-eligible pulmonologist to join our team at a 355-bed hospital in Hickory, NC. The ideal candidate will have a strong background in inpatient and outpatient medicine, with experience in sleep training and interventional procedures.Job DetailsMixed inpatient and outpatient...


  • Hickory, North Carolina, United States Hickory Tavern Full time

    About the Role:We are seeking a skilled Culinary Specialist to join our team at Hickory Tavern. As a key member of our kitchen staff, you will be responsible for preparing high-quality food to our guests' specifications.Key Responsibilities:Prepare and cook a variety of dishes to meet our guests' expectations.Set up and maintain a clean and organized kitchen...


  • Hickory, North Carolina, United States Archway Physician Recruitment Full time

    Cardiology Opportunity in Hickory, NCWe are seeking a skilled Non-Invasive Cardiologist to join our team at a 258-bed medical center in Hickory, North Carolina. This is a full-time, employed position with a competitive salary and productivity-based incentive bonus.About the OpportunityBusy medical center with a strong reputation for quality careAccredited...


  • Hickory, North Carolina, United States Local Government Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Member Service Advisor to join our team at Local Government Federal Credit Union. As a key member of our branch team, you will play a crucial role in providing exceptional member service and support to our valued customers.Key ResponsibilitiesMember Service and SupportAssist members with a...


  • Hickory, North Carolina, United States Greens at Hickory Full time

    Greens at Hickory is seeking a skilled professional to fill the role of Maintenance Assistant.Key Responsibilities:Maintain the grounds, facility, and equipment in a safe and efficient manner, adhering to federal, state, and local standards, guidelines, and regulations, as well as company policies and procedures.Perform routine preventive maintenance to...

  • Plumbing Assistant

    2 weeks ago


    Hickory, North Carolina, United States Hickory Mechanical Inc. Full time

    Job SummaryHickory Mechanical Inc. is seeking a skilled Plumbing Technician/Helper to join our team. As a key member of our operations team, you will assist plumbers with tasks, learn a trade, and contribute to the installation and maintenance of commercial and industrial plumbing systems.Key ResponsibilitiesAssembly and Installation: Assist plumbers with...


  • Hickory, North Carolina, United States Archway Physician Recruitment Full time

    Archway Physician Recruitment is proud to present a Pulmonology Physician opportunity in Hickory, North Carolina. **About the Position:** We are seeking a skilled Pulmonology Physician to join our team in Hickory, NC. As a Pulmonology Physician, you will be responsible for providing high-quality patient care and working closely with our team to deliver...