Administrative Support Specialist
3 weeks ago
Job Description
We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Absolute Staffing & Consulting Solutions. In this role, you will provide administrative support to our branch office and business units, utilizing your clerical and administrative skills to perform a variety of functions and processes.
Key Responsibilities:
- Correspond with various parties, including employers, injured workers, and other stakeholders within the claim process.
- Process and distribute incoming mail and packages to the appropriate department and personnel.
- Perform claims support functions, including transactional functionality in Claim Center for administrative payments, recodes, and database updates.
- Provide claim service delivery support functions, including claim status reports, stewardship reports, and other system reports.
- Support management report tracking and completion, as well as general word processing support.
- Perform various claims support functions, including scanning documents, IME scheduling, medical only screening, and routine phone call follow-up.
- Serve as an office liaison for IT, HR, property management, and supply vendors, corresponding with rating bureaus, clients, and underwriting staff.
- Demonstrate commitment to our Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards, and laws applicable to job responsibilities.
Requirements:
- Strong organizational and administrative skills, typically exemplified by two or more years of related experience.
- Prior experience in a claim department or risk management department environment, with continuing education in claim or medical courses a plus.
- Demonstrated computer skills, including proficiency in word processing, spreadsheets, and knowledge of database applications a plus.
- Ability to handle multiple tasks and prioritize workload accordingly.
- Good interpersonal skills and ability to effectively communicate.
- Successful diary management skills and task management skills.
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