Customer Service Ambassador

3 weeks ago


Dallas, Texas, United States NoGigiddy Full time
About NoGigiddy

NoGigiddy is a dynamic platform that connects empathetic individuals with opportunities in customer support. Our mission is to provide exceptional service and build positive customer experiences.

Your Role

We are seeking skilled Customer Support Representatives to join our team for on-demand roles in various industries. As a Customer Support Representative, you will be responsible for:

  • Providing friendly and effective assistance to customers via phone, email, or chat.
  • Identifying and resolving customer issues, ensuring satisfaction and loyalty.
  • Staying informed about our products/services to provide accurate information to customers.
  • Maintaining detailed records of customer interactions and transactions.
  • Gathering and relaying customer feedback to improve products and services.
Key Responsibilities

As a Customer Support Representative, you will be responsible for:

  • Providing exceptional customer service and support.
  • Resolving customer issues in a timely and effective manner.
  • Staying up-to-date on product knowledge and services.
  • Maintaining accurate records of customer interactions.
  • Providing feedback to improve products and services.
Requirements

To be successful in this role, you will need:

  • Previous experience as a Customer Support Representative or similar role.
  • Excellent communication and interpersonal skills with a customer-centric approach.
  • Problem-solving abilities and the capability to handle challenging situations with grace.
  • Comfortable using customer support software and tools.
  • Flexible schedule to accommodate various customer service hours.
Why Choose NoGigiddy

NoGigiddy offers a competitive pay and flexible hours, diverse industries to gain experience, skill enhancement opportunities, a supportive team, and special perks such as employee discounts and wellness programs.



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