Operations Director

7 days ago


Auburn Hills, Michigan, United States Spark Talent Inc Full time
Job Overview

We are seeking a highly organized and detail-oriented individual to join Spark Talent Inc. as a Truck Service Manager. This is a full-time, salaried administrative position in the Medium & Heavy Duty truck industry.

Compensation

The estimated annual salary for this role is $85,000-$110,000, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for growth and advancement within the company.

Key Responsibilities
  • Oversee and manage the day-to-day operations of the service department, ensuring efficient and timely completion of repairs.
  • Hire, train, and manage a team of mechanics and service technicians, providing coaching and feedback to ensure high-quality work.
  • Schedule and assign work to optimize productivity and customer satisfaction.
  • Maintain strong relationships with customers, addressing any concerns or issues in a timely and professional manner.
  • Analyze and manage department budgets and expenses, implementing cost-saving measures when necessary.
  • Implement and enforce safety procedures and protocols to ensure a safe working environment.
Requirements
  • Previous experience in a management role, preferably in the auto industry.
  • Strong leadership skills and ability to effectively motivate and manage a team.
  • Excellent organizational and time management skills, with a focus on meeting deadlines and achieving goals.
  • Knowledge of automotive repair and maintenance processes, with a commitment to staying up-to-date with industry trends and advancements.


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