Restaurant Operations Manager
3 hours ago
Job Description
Gecko New York is seeking a dedicated and experienced Restaurant Manager to lead the operations of our high-energy, sports-themed casual dining restaurant. The ideal candidate will have a passion for hospitality, strong leadership abilities, and a proven track record in managing busy, fast-paced environments. This role involves overseeing day-to-day operations, driving team performance, and ensuring an exceptional guest experience.
Key Responsibilities:
- Manage all aspects of restaurant operations, including staffing, scheduling, inventory management, and customer service.
- Lead, mentor, and develop a diverse team of front- and back-of-house staff, ensuring high levels of engagement and performance.
- Drive financial success by monitoring sales, labor costs, and food costs, and implementing strategies to optimize profitability.
- Ensure compliance with health, safety, and sanitation regulations, maintaining a clean and safe environment for both guests and employees.
- Provide excellent customer service by addressing guest feedback and resolving any issues promptly.
- Collaborate with the management team to implement marketing initiatives and promotions to increase guest traffic and sales.
- Maintain a fun, welcoming atmosphere while ensuring operational efficiency and service excellence.
- Conduct regular staff training sessions to promote continuous development and uphold company standards.
Qualifications:
- Minimum of 3-5 years of restaurant management experience in a high-volume casual dining or sports bar setting.
- Strong leadership and communication skills, with the ability to motivate and develop team members.
- Proven ability to manage budgets, financial reports, and inventory controls effectively.
- Excellent customer service skills and a commitment to creating memorable guest experiences.
- Knowledge of food safety regulations and operational best practices.
- Flexibility to work evenings, weekends, and holidays as required.
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