Restaurant Operations Manager

4 weeks ago

Stamford, Connecticut, United States Ghai Mgmt | Taco Bell | California Full time

Job Summary

The Shift Manager is responsible for ensuring that restaurants are clean and well-maintained, and that all company procedures are followed. This includes maintaining high standards for food quality, cleanliness, sanitation, and customer service.

Key Responsibilities

  • Ensure that restaurants are clean and well-maintained.
  • Maintain high standards for food quality, cleanliness, sanitation, and customer service.
  • Control costs at budgeted levels.
  • Responsible for cash register setup and shift change.
  • Supervise team members and direct, communicate, and maintain customer service awareness.
  • Train new and existing team members in job stations.
  • Complete required shift management administrative duties.
  • Place product orders, post sale readings, and conduct shift awareness walk-throughs.
  • Observe all safety and security procedures.

Qualifications

A high school diploma or GED is required. Strong customer service skills, strong communication skills, basic computer and math skills, and the ability to work a minimum of 3 days a week are also required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment

Fryers, thermalizers, flat top grills, split lid grills, walk-in freezers, menu boards, computers, cash registers, filtering machines, steam units, holding cabinets, storage units, soda fountain hook-up stations, microwaves, cooking utensils, drive-thru communication systems, coolers, freezers, and hot holding lines are used in this role.

Environmental Conditions

  • The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes.
  • The employee is subject to both environmental conditions; work activities occur both inside and outside.
  • The employee is subject to extreme cold temperatures below 32 degrees for periods of time.
  • The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.
  • The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases, or poor ventilation.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, use hands to handle or feel, reach with hands and arms, and be able to communicate. The employee is frequently required to walk, stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.

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