Customer Service Representative

2 days ago


New Castle, Delaware, United States Sheridan Auto Group Full time
About the Role

We are seeking a highly skilled and motivated Cashier/Receptionist to join our team at Sheridan Auto Group. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide accurate information in a professional and courteous manner.
  • Accounting and Finance: Process transactions, manage cash and credit card payments, and maintain accurate records.
  • Switchboard Operations: Answer and direct phone calls, manage the switchboard system, and ensure efficient communication with customers and staff.
  • Clerical Support: Assist managers with various administrative tasks, maintain accurate records, and perform other duties as needed.
Requirements
  • Experience: Previous experience in a customer-facing role, preferably in a dealership or automotive environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office suite.
  • Availability: Availability to work flexible hours, including evenings and weekends.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development within the company.
  • Supportive Team Environment: A supportive and collaborative team environment.


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