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Customer Service Representative

2 months ago

New Castle, Delaware, United States Sobieskiinc Full time

About Sobieski Services Inc.

Sobieski Services Inc. is a leading provider of home services in the Delaware and South Eastern PA markets. With a strong emphasis on customer satisfaction, we have built a reputation for delivering high-quality plumbing and HVAC services.

Job Summary

We are seeking a Customer Service Representative to join our office team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, scheduling and confirming appointments, and processing invoices.

Responsibilities

  • Answer phone calls and respond to customer inquiries
  • Schedule and confirm appointments with customers
  • Enter purchase orders and process invoices
  • Provide excellent customer service and resolve issues in a timely manner

Requirements

  • 2+ years of customer service experience
  • Professional phone voice

Work Schedule

This is a full-time position with a flexible schedule, including the option to work as late as 7pm and one Saturday per month.

About Us

Sobieski Services Inc. is a proud state-sponsored apprentice employer, offering a defined career path based on education and on-the-job training. Our service technicians have a clear path to becoming journeyman degree holders in just four years, with minimal out-of-pocket cost.