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Patient Enrollment Sales Consultant

2 months ago

Boca Raton, Florida, United States Stride MD Full time
Job Overview

Position Summary:

StrideMD is on the lookout for a dedicated and enthusiastic Customer Enrollment Sales Consultant to enhance our expanding workforce. As the initial contact for prospective patients interested in our remote monitoring services, you will be instrumental in facilitating their enrollment journey. The perfect candidate will possess outstanding communication abilities, a robust work ethic, and a sincere commitment to assisting others. This role is a full-time, in-office position within a dynamic environment, where your sales expertise will contribute to a positive patient experience.


Primary Responsibilities:
  • Engage potential patients through a sales-driven approach, introducing them to StrideMD's remote monitoring services and evaluating their eligibility.
  • Deliver thorough explanations of our offerings, respond to questions, and employ sales techniques to effectively showcase the advantages of our services.
  • Customize solutions to cater to patient requirements, guiding them through the enrollment process while ensuring they feel confident and supported.
  • Keep meticulous records of patient interactions, leveraging insights to enhance sales strategies.
  • Work closely with healthcare professionals and team members to optimize the patient enrollment process and maximize sales potential.
  • Surpass targets for patient engagement and enrollment, significantly contributing to the growth and success of the program.
  • Coordinate and schedule appointments, manage medical records, and facilitate insurance documentation.
  • Respond promptly and accurately to inquiries, ensuring that patients feel valued and supported.
  • Engage in training and development opportunities to broaden your understanding of the company and your role.
  • Comply with all organizational policies and procedures.

Qualifications:
  • Exceptional communication and interpersonal skills, with a proven history in sales or client-facing positions.
  • Experience in a sales call center setting is advantageous.
  • Proven ability to provide outstanding customer service while excelling in sales.
  • Empathy and a patient-focused approach to interactions, combined with persuasive sales skills.
  • Resilience and motivation to overcome challenges, maintaining a positive and determined outlook.
  • Strong time management skills with the ability to multitask and prioritize effectively.
  • Familiarity with MS Office and CRM software is preferred.

Education:
  • A Bachelor's degree in Business Administration, Marketing, or a related field is preferred. Relevant sales experience will also be taken into account.

Work Schedule:
  • Availability for shifts from 9:00 AM to 5:00 PM, 10:00 AM to 6:00 PM, or 12:00 PM to 8:00 PM, with flexible options available.

Compensation:
  • Total compensation ranges from $45,000 to $70,000.

Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid time off
  • Long Term Disability
  • Short Term Disability

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