President & General Manager

2 weeks ago

Lebanon, Ohio, United States Churchill Downs Incorporated Full time
Job Summary

The President & General Manager is a senior leadership position responsible for the overall operations of the gaming facility. This includes delivering handle, revenue, and EBITDA financial targets, as well as overseeing all related operational and support functions. The successful candidate will have a strong business acumen, excellent leadership and communication skills, and a proven track record of developing and executing successful marketing strategies.

Key Responsibilities
  • Overall responsibility for the general management of all gaming and departmental operations of the property.
  • Responsible for ensuring property's execution of annual business plan budgets, P&L accountability, and overall financial results performance.
  • Ensures compliance with all regulatory controls both internal and external, including state and federal laws and applicable Gaming Commission regulations.
  • Confers with Board of Managers to review achievements and discuss needed changes in goals or objectives.
  • Reviews, analyzes, and provides information and best suggestions of operations, costs, and forecast data to determine operational progress toward stated goals and objectives.
  • Monitors the property's gaming position, competitive movements, customer trends, and other areas which may affect the business and makes necessary changes to improve business objectives.
  • Reviews daily and monthly Casino data systems reports and financial reports for any unusual statistical fluctuations and general revenue performance for all gaming areas.
Requirements
  • Strong business acumen and financial literacy, with experience managing marketing budgets and resources effectively.
  • Excellent leadership and communication skills, with the ability to inspire and motivate a team towards achieving common goals.
  • Exhibits strong drive for results and success, conveys a sense of urgency to achieve outcomes and exceed expectations, persists despite obstacles, setbacks, and competing influences.
  • Thorough knowledge of casino games and operations required.
  • Proven track record of developing and executing successful marketing strategies that drive revenue growth and increase brand awareness.
  • Strong understanding of casino industry trends, consumer behavior, and competitive dynamics.
  • Strategic and analytical thinker with a data-driven approach to decision-making and problem-solving.
  • Ability to thrive in a fast-paced and dynamic environment, managing multiple projects simultaneously while meeting deadlines.
  • Proficiency in marketing analytics tools, CRM systems, digital marketing platforms, and other necessary computer applications.
  • Knowledge of regulatory requirements and compliance standards applicable within the casino industry.
  • Ability to communicate clearly with staff, Federal, State, and local government officials, and the general public.
  • Strong work ethic and ability to cultivate working relationships throughout the organization.
  • Excellent verbal and written communication as well as presentation skills.
  • Must be able to handle stressful situations, maintain composure, and be able to prevent and/or address emergency situations.
Education and Experience

Gaming industry experience is required. A Bachelor's degree in Finance, Business Administration, Hospitality, or a related field is required. Minimum of ten (10) years of senior leadership experience in the gaming industry is required.

Certifications, Licenses, Registrations

Must be able to obtain valid gaming license(s), where applicable.

Physical Demands and Working Conditions

While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may be required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderate to loud. The employee may be exposed to smoke when on the floor of the gaming room.

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