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Practice Manager

2 months ago


New York, New York, United States Small Door Veterinary Full time
Job Title: Practice Manager

Small Door Veterinary is seeking a highly skilled Practice Manager to join our team. As a Practice Manager, you will be responsible for leading a high-performing team in providing exceptional hospitality and care to our members and their pets.

Key Responsibilities:
  • Manage and develop a team of veterinary professionals to deliver exceptional patient care and customer service.
  • Lead practice meetings to ensure effective communication and drive change within the practice.
  • Uphold a culture of safety, compliance, and inclusivity within the practice.
  • Manage payroll, time and attendance, and other administrative tasks.
  • Resolve escalated member issues and provide support to regional leadership as needed.
  • Maintain a 360-degree view of the practice and ensure that all facilities and brand standards are met.
Requirements:
  • 4+ years of experience in a veterinary or human healthcare practice, with at least 2 years of experience in a leadership role.
  • Strong business acumen and ability to analyze financial data.
  • Excellent communication and leadership skills.
  • Ability to work autonomously and prioritize multiple tasks with tight deadlines.
  • Customer service-oriented and detail-focused.
What We Offer:
  • A competitive salary range of $70,000-$95,000.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.

Small Door Veterinary is a public benefit corporation and a certified B Corp. We are committed to creating a diverse, inclusive, and equitable workplace. We encourage qualified applicants from all backgrounds to apply.