Senior Banquet Operations Manager

3 weeks ago


Montgomery, Alabama, United States Pchresorts Full time

**Job Summary**

The Senior Event Operations Manager at Pchresorts is responsible for leading the Event Operations Department and ensuring exceptional service throughout hotel events. This role involves collaborating with Banquets, Sales, Event Planning, and customers to deliver consistent, high-quality experiences. The Senior Event Operations Manager will execute events according to Catering/Event Service/Food and Beverage standard operating procedures (SOPs) and identify opportunities to upsell and enhance events.

**Key Responsibilities**

  • Lead Event Operations Staff and act as a liaison between departments
  • Execute events based on SOPs and promote consistency
  • Recognize opportunities to up-sell and suggest enhancements
  • Collaborate with customers to deliver exceptional service

**Requirements**

  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Knowledge of event operations and SOPs
  • Experience in a similar role

**What We Offer**

Pchresorts is an equal opportunity employer and offers a competitive salary and benefits package.


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