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Senior Manager, Customer Retention Programs

2 months ago

Fort Myers, Florida, United States Gartner Full time

About the Role:

We are seeking a highly skilled Senior Manager to lead our Retention and Growth Programs. As a key member of our team, you will be responsible for driving business outcomes and growth through strategic planning, execution, and analysis.

Key Responsibilities:

  • Develop and implement comprehensive retention and growth strategies to drive business outcomes and growth.
  • Lead cross-functional teams to analyze complex business problems and develop data-driven solutions.
  • Collaborate with senior leaders to drive business outcomes and growth through strategic planning and execution.
  • Develop and maintain strong relationships with key stakeholders, including clients and internal teams.
  • Stay up-to-date with industry trends and best practices to ensure our programs remain competitive and effective.

Requirements:

  • Bachelor's degree with 5-7+ years of experience in a related field, such as business analysis, consulting, or strategy.
  • Master's degree preferred.
  • Proven track record of driving business outcomes and growth through strategic planning and execution.
  • Excellent analytical and problem-solving skills, with the ability to synthesize complex data into actionable insights.
  • Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with key stakeholders.

About Gartner:

Gartner is a leading research and advisory company that helps organizations navigate the complexities of the digital age. We provide actionable insights and advice to help our clients make informed decisions and drive business outcomes.

What We Offer:

  • Competitive salary and bonus structure.
  • Opportunities for professional growth and development.
  • A dynamic and inclusive work environment.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.

Equal Employment Opportunity:

Gartner is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.